#1 WhatApp API Solution in Bangladesh

Refund Policy

Below are our refund policy

Refund Policy

At “WA Cloud”, we strive to ensure customer satisfaction with our services. If you are not completely satisfied with our service, we offer a refund within 15 days of your purchase date.

 

7-Day Service Trial Period:

We understand that committing to a service can be a big decision. That’s why we provide a 7-day trial period for all our services. During this trial period, you can experience our service firsthand and evaluate its suitability for your needs.

 

15-Day Refund Policy:

If, within 15 days of your purchase date, you find our service unsatisfactory for any reason, you may request a refund. We believe in the quality of our service, but we also understand that circumstances may arise where a refund is warranted.

 

How to Request a Refund:

To request a refund, simply contact our customer support team within the 15-day refund period. Please provide your order details and the reason for your refund request. We will process your refund promptly, typically within 4-7 working days.

 

Limitations:

  • Refunds are only applicable to the service fees paid. Any associated transaction fees or charges are non-refundable.
  • Refunds requested outside the 15-day refund period will not be eligible.
  • Refunds are issued to the original payment method used for the purchase.

Disclaimers:

  • “WA Cloud” is not responsible for unauthorized transactions made using third-party payment methods, such as PayPal accounts. It is the account holder’s responsibility to ensure the security of their payment information and report any unauthorized activity to the respective payment provider.

  • The 7-day trial period is intended for customers to evaluate the quality and suitability of our service. Any abuse or misuse of the trial period may result in the termination of the trial and/or account suspension.

Contact Us:

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at payments@wacloud.xyz.